Question 1

How do you handle flight delays?

Accepted Answer

We track flight timing where possible and plan pickup around your actual arrival, not a fixed schedule. Let us know your flight details when you reach out.

Question 2

What types of vehicles are available for hire?

Accepted Answer

Our fleet includes a range of vehicle categories to suit different needs. You can browse available vehicles on our Fleet page, or reach out directly to discuss what suits your trip.

Question 3

What areas does Detobanis operate in?

Accepted Answer

We provide airport transfers, interstate transportation, and vehicle hire across Nigeria, along with cross-border travel across the ECOWAS region. Reach out with your specific route and we'll confirm availability.

Question 4

Do I need special documentation for cross-border travel?

Accepted Answer

Requirements vary by destination and can change — we recommend confirming current travel document requirements before your trip. Reach out to us and we can talk through your specific journey.

Question 5

What's the fastest way to reach Detobanis?

Accepted Answer

WhatsApp is typically the fastest way to reach our team directly.

Question 6

Which cities do you travel between?

Accepted Answer

Lagos, Ibadan, Abuja, Port Harcourt, and Benin City.

Question 7

How long can I hire a vehicle for?

Accepted Answer

We offer both short-term and extended hire options — let us know what you need when you reach out and we'll confirm availability.

Question 8

How do I book a trip with Detobanis?

Accepted Answer

There's currently no online booking system — enquiries are handled directly. Reach out via WhatsApp, phone, or our contact form, and our team will confirm the details with you.

Question 9

Can I book a same-day airport transfer?

Accepted Answer

Reach out as early as possible — the sooner we know your details, the easier it is to confirm availability, including for same-day requests.

Question 10

Can I book interstate travel for a group?

Accepted Answer

Yes — our vehicle options can accommodate individuals, families, and larger groups. Let us know your group size when you reach out.

Question 11

How far in advance should I book regional travel?

Accepted Answer

The earlier the better, especially for longer routes — reach out as soon as your travel dates are confirmed so we can plan accordingly.

Question 12

What are your operating hours?

Accepted Answer

Monday – Saturday, 7:00 AM – 8:00 PM.

Question 13

Which countries do you travel to?

Accepted Answer

Illustrative routes include Lagos–Cotonou, Lagos–Accra, and Lagos–Lomé. Please confirm current availability before planning your trip.

Question 14

What payment methods do you accept?

Accepted Answer

Bank transfer, cash, and major debit cards.

Question 15

Do vehicles come with a driver?

Accepted Answer

All vehicle hire includes a professional driver; self-drive is not currently available.

Question 16

Do you operate outside Lagos?

Accepted Answer

Yes — we operate across major Nigerian cities in addition to Lagos.

Frequently Asked Questions

General

Airport Transfers

Interstate Travel

Vehicle Hire

ECOWAS Travel

Booking & Contact

Still Have Questions?